e-cigarettes and c2c rail
Following on from Dick’s post on Wednesday evening I thought I’d contact the train operating company I have the pleasure of using and ask for their official policy on e-cigarette use by customers using their facilities.
I’d previously seen a not very encouraging twitter reply to a fellow passenger…
@TheKibmeister in line with rest of industry e cigarettes are not allowed. They still give off small amounts of fumes & hard to tell apart
— c2c Rail (@c2c_Rail) May 13, 2013
…but I thought I’d confirm this, just in case the twitter account called it wrong…
Dear Misanthrope Girl,
Thank you for taking the time to contact c2c.
Because of their similarity in appearance to cigarettes and the vapour they produce, their use could cause confusion for staff and could potentially cause tension with other customers. Like many other operators, we don’t allow E-Cigarettes to be used in areas where smoking is banned, this includes platforms and on board trains. Our posters will be updated in due course to provide advice to our customers.
I hope this information assists you, if there is anything further that we can help with then please let me know.
Yours sincerely,
Jon Bradley
Customer Services Executive
c2c Rail
…but it seems that they didn’t.
I’m still debating whether or not to reply to Mr. Bradley pointing out that not all e-cigarettes look like cigarettes and that the vapour he is so concerned about is nothing but water. Somehow I think I’d be wasting my time though.
By the way, does anyone know why smoking is (apparently by law) banned on platforms? I can understand it on those that fit the description of what constitutes an enclosed public space but since so many platforms are exposed to the elements, I’m unsure as to why it is banned on those.
